Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. Hisense hadn't provided a comment for publication as we went to press. 257376) and Scotland (No. Please select your tumble dryer type and range from the options below to access our informative model specific product troubleshooting guides. Hoover opened new headquarters in Birchwood, Warrington, in January 2019. The Candy and Hoover machines are both integrated and are very similar in appearance. Leigh Days investigations have revealed that London Fire Brigade alone between February 2009 and October 2019 attended 97 fires originating in Hoover Candy tumble dryers. We've explained what happened in our tests and we've provided the serial numbers for the machines to help with their investigations. Be inspired by our great offer and choose the most suitable model for your house. Thanks to the Scan to Care function, you can forget your laundry labels! Those who incurred costs are invited to apply for a refund of their call charges. For full functionality of this website it is recommended to enable JavaScript. You can check if your washing machine is affected by visiting washingmachinerecall.whirlpool.co.uk. The rounded shape of the drum moves the garments delicately, protecting them from strong mechanical vibrations. Leigh Day solicitors have written to the national Office of Product Safety and Standards to ask if it would consider intervening to address what appears to be a lack of action to address concerns about a possible fire safety flaw with Hoover Candy tumble dryers.The family who suffered the house fire believe it was caused by a Hoover Candy Tumble Dryer (Model: DMCD1013B Condenser Tumble Dryer).Simon and Sarah Core, of Lightwater, Surrey, lost the entire contents of their home when their Hoover tumble dryer is alleged to have caught fire during a drying cycle.Three years ago, at the start of 2018, Sarah came home at 2.50pm and noticed an odd smell. . This site includes an online model checker tool, as well as a full list of model numbers. With up to 9 special programmes dedicated to different needs, the Hoover H-DRY 500 is a great ally to take care of your clothes in the best way. We've also tested another 15 dryers recently. Date: 22 Jul 2019 View details. This heat pump Bosch tumble dryer only costs around 40 a year to run. Our website uses cookies. It is the ideal programme for sanitizing personal and baby clothes, ensuring the best hygieneand care for your family. Please select the type of appliance you need help with Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Dry Hanger, for garments ready to hang up. This is possible, thanks to a special system that mixes controlled temperatures, time and movement, in order to hygienise your garments in the best way. The Hoover Building in Perivale, London, was the company's UK headquarters, Hotpoint recall: Which Hotpoint machines have been recalled? The App will collect and store all your clothes drying instructions, suggesting the best programme to take care of them. No Hoover devices are at risk - but is Hoover a whirlpool brand? If the motor won't run, let the dryer cool for about ten minutes. Can you get a refund? Description: This recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners with the cord rewind feature. Energy rating: B. Sensor drying. Hoover takes care of your laundry and takes care of your health too. Read our review of the Sharp KD-GCB9S7GW9 to find out how well it dries clothes. This is because the issue is associated with the washing machines heating element being activated during wash cycles above 20C. Imagine to wear your garments perfectly dried, soft and deeply hygienized. Equipped with a special copper heat exchanger and a highly powerful compressor, it increases the air flow while ensuring an extra accurate management of the drum speed rotation. Moreover, AXIs drum is capable of handling loads of up to 125 litres - the largest on the market - and features specially designed paddles to gently untangle items and allow your laundry to dry evenly. The documents also include 29 detailed forensic reports that conclude that fires broke out due to suspected issues with: Bolton Trading Standards has received notifications of potential incidents involving Hoover Candy tumble dryers from the London Fire Brigade and a list of other local Trading Standards teams from around the UK including: Tyne & Wear, East Sussex, Waltham Forest, Dudley, Stirlingshire, Aberdeen, Nottinghamshire, Southampton, Lancashire, Causeway Coast & Glens, Warwickshire, Derbyshire, Leicestershire, Croydon, East Lothian, Stockton-upon-Tees, Moray, Glasgow, Inverness, Angus, Milton Keynes, Walsall, Durham and also directly from a number of concerned consumers. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. thermostats). The makers of Hotpoint and Indesit changed its advice after pressure from our. Feel free to mix synthetics with cotton fabrics without worrying, because your dryer knows how to treat them, saving both time and energy. Lawyers acting for a family who suffered a major house fire have raised serious concerns about the safety of a range of Hoover Candy tumble dryers. For example, you can set clever cycles in order to get excellent results, or you can let the dryer gives you some advice on how to dry your laundry at best. Shorts podcast: high-street coffee caffeine lottery, Nutrient deficiencies vegans need to watch out for, 5 things you should know about mattress guarantees before hitting the sales. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. 11 Sep 2020 View details. Alternatively, customers can call Whirlpools freephone hotline, 0800 316 1442, where an adviser can assist with checking your model and providing further information. Get programmed maintenance updates to preserve your dryers reliability and good performances. Similarly, it says Whirlpool should also cover reimbursement of any out-of-pocket expenses caused by the recall, such as launderette bills. The company said the defect was detected by its own safety team and that the issue relates to a particular combination of components which are no longer used in the production of these models. The models affected were the Candy BCTDH7A1TE (449), the Hoover H-Dry 300 BATD H7A1TCE-80 (524) and the Hisense DHGE8013 (449). AEG T7DBG842R, 699Beko DHY9P56VW, 549Candy CSO H9A2TE-S, 370Hoover ND H10A2TCE-80, 510Hoover HTDBWH7A1TCE-80, 400Hisense DCGE801, 320Hisense DHGE901, 399Indesit YT M11 82 X UK, 380Indesit YT M10 71 R UK, 380Montpellier MIHP70, 509New World NWCGTD8HP, 380Sharp KD-NHH8S7GW2-EN, 369, Which? Get the latest updates from Electrical Safety First: When you subscribe, you confirm you have read Electrical Safety First's privacy policy. Best for ease of use. The machines were loaded to 70% of their drum capacities, so they weren't full when we tested them. Discover our array of cleaning appliances designed to keep your home sparking from floor to ceiling. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. Heat Pump Tumble Dryers work in a similar way to condenser tumble dryers. We shared our findings with Haier (for Candy and Hoover) and Hisense. Owners who want to keep using their machines have been told to put them on cool cycles of 20C or lower. Even with this reduced load drying inside, the doors still failed to remain securely closed throughout all of our tests. Can you get a refund. The Brushless Motor is 4 times more durable compared to a standard motor: reducing vibrations and frictions, it extends the machine lifespan and guarantees maximum silence and excellent results for longer. Bolton Trading Standards has been unable to confirm to Leigh Day solicitors whether any formal independent risk assessment has been undertaken in relation to Hoover Candy appliances, in order to determine any need for corrective action or a nationwide product recall. Discover the intelligent air purification solution to get a healthier and safer home environment for you and your family reducing airborne ultra-fine particles as pollutants and allergens, in particular pollens for allergy sufferers. 349.00 Save 40.00. New Which? Genuine Hoover Spares & Accessories Troubleshooting Guides Maintenance Advice Hoover Tumble Dryer Problems and Troubleshooting If you have a busy life and no outdoor drying space your tumble dryer is not so much a luxury as an everyday necessity. This removes the risk from peoples homes and avoids the possibility of faulty machines entering the second-hand market. Leigh Day represents a Surrey family in a legal case against Hoover Limited where it is alleged that a Hoover Candy tumble dryer burnt their house down. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. The firm is not affected by the Whirlpool recall. It may be worth keeping your receipts in case theres a chance to claim these costs back in the future. Tumble dryers from Candy, Hoover and Hisense all failed to complete our tests without the doors springing open and the drying being halted because of this. Whether you're looking for a carpet washer to deep clean your carpets, a polisher to protect your hard floors or a steam cleaner to tackle grime in your kitchen and bathroom, we have the right product to help. Owners of more than 500,000 Hotpoint and Indesit units have been told they could be affected. Approved by Woolmark. Hobs Appliances Hoods Appliances Larders Appliances Ovens Appliances Range Cookers Appliances Tumble Dryers Appliances Under Counter Appliances Vacuum Cleaners Appliances Warming Drawer Appliances . Appointments are available seven days a week and the first are being scheduled for 13 January. 0808 1780516 We sincerely apologise for any inconvenience caused and would like to reassure you that we are committed to providing the best care for our customers at all times. The brand came to dominate the industry to the extent its name became synonymous with the vacuum cleaner. Read more 46 Products Latest Latest Relevance Name H-DRY 300 HLE C8TCEB-80 BUY FROM A RETAILER Add to compare *Promotion valid from 01/08/2020 until 28/02/2021 only on applicable countries and models. And they let us try out different ideas. However, both suffered from meltdown in December, with anxious customers struggling to get information from a website which promptly crashed and constantly jammed phone lines. All three of these machines are heat-pump models, which means that they tend to dry for longer and at lower temperatures. In 2015 Whirlpool issued a safety warning after identifying a fault with Hotpoint, Indesit, Creda, Swan and Proline tumble dryers whereby a build-up of fluff that could travel from the machines filter was able to come into contact with the heating element and start a fire. For 320 you'll get an affordable dryer with an A+ energy rating and room inside for 8kg of laundry. Hotpoint and Indesit Washing Machines Affected models: . EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference 2022, Scottish Electrical Product Safety Conference 2023, Electrical Product Safety Conference 2023, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points, About the Electrical Product Safety Conference. Our website wont work without them. Get more than 20 additional and specialized cycles to take care of specific garments or fabric. In the UK, the response rate to an electrical product recall is worryingly low, largely due to people failing to register their appliances. Buy now. Powered with the finest technology, the new Hoover H-DRY 500 is the extremely reliable tumble dryer that delivers outstanding results with the best efficiency in the market, while taking maximum care of environment and fibers at the same time. Washing machine Tumble Dryer Charger Hair Straightener Filters: Sort by: 902 recall(s) Niluoya Phone Charger 2M Cable with Wall Plug, 2-Pack Charging Cord and 2-Pack Dual USB . Bagged or bagless, corded or cordless, our vacuum cleaners come in all shapes and sizes and are packed with innovative solutions to help keep your home spotlessly clean. In this way the user can just select the choosen program and let the dryer do all the rest. Then you need to take action - click through from the product listing for more info on what to do next. Not starting. Simply click your model below. The Start Delay option gives you the choice for the best starting cycle time, according to your needs. Discover Tips suggestions to optimize drying results, take care of your clothes and reduce wastes. Bolton Council trading standards department is the authority designated to oversee the safety of Hoover Candy products, which are supplied by Hoover Limited based in Merthyr Tydfil, Mid Glamorgan. To arrange an appointment please contact us as soon as possible by ringing the free phone number. * The interaction with the appliance is enabled only by Android smartphones equipped with compatible NFC technology. To date there have been 79 fires reported, but it is understood that damage was limited to machines and did not result in any serious injuries. 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. Dry Wardrobe for ready-to-store garments. See a Hoover product you own here? Candy Hoover Group S.r.l. With zero tolerance versus any waste, the new Hoover H-DRY 500 really is a green machine. 2020 4:48 pm) As many as 800,000 dangerous faulty tumble dryers could still be in . It uses lower temperatures and slower tumbling to care . Candy Hoover Group S.r.l. +1 more offers. This tracks your activity using third party cookies. Cookies enable us to provide the best experience possible and help us understand how customers use our website. These cookies are essential in order to enable you to move around the website and use its features. The warm air goes through the rounded surface evenly, creating a cushion effect for more uniform drying, also for the bulkiest loads. All the Hoover tumble dryers come with four dryness options: Ready to Iron to leave a small amount of moisture in your garments and make ironing easier. Extra Dry, for completely dry garments. In the home, this would be inconvenient as with any open door, the dryer will stop working and so the clothes-drying job will take longer to complete. The App will recognize washing cycle, spin and amount of the laundry, choosing the right cycle and setting correctly drying duration. Extra Dry, for completely dry garments. Whirlpool have also released a full list of the models affected on Twitter and there is a free helpline, open every day, available on 0800 316 1442. You may opt out of receiving email updates at any time by using the unsubscribe link in the emails. Whirlpool reassured us it was working at full speed to prepare for the recall, and advised consumers, ideally, to unplug their washing machines in the meantime and not use them. Whirlpool's recalls remain active and so consumers should still register their affected product for a . Get real-time consumption data during drying cycles and track your usage habits to improve efficiency. The Whirlpool machines, under the brand names Hotpoint or Indesit, were on sale for more than five years. Incidents/Injuries: Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer's hand. Cookies enable us to provide the best experience possible and help us understand how customers use our website. Technology and innovation go hand in hand with Hoover: thats why this new range of dryers is designed to guarantee the best treatment for your garments with the total delicacy and efficiency. Hoover HLEC9TE 9Kg Condensor Tumble Dryer Demo Lords Electrical Haier Washer/Dryer Ventless Combo Unit Review: Tiny House Laundry 2 years ago 4 years ago Noisy Tumble Dryer, Rear drum. Tumble Dryer Troubleshooting Model specific questions and answers, maintenance advice, handy tips and instruction manuals. Because the issue relates to a specific combination of components which are no longer used in the production of the relevant models, Whirlpool insists that replacing or repairing machines is the most effective solution. If a product needs to be recalled because of a life-threatening risk such as fire, this needs to happen quickly and efficiently., Thomas Jervis is an internationally recognised leading consumer lawyer. | SRA no. with sole shareholder, company to management and coordination activity of Candy S.p.A.. You choose to refuse the cookies on this device. Whirlpool recall: What brands do Whirlpool make? The Delay Start option gives you the option of choosing when to start your drying cycle, with the choice of 1 to 23 hours delay, allowing your Hoover tumble dryer to work around your life. Customers can book an appointment via the personalised link which will be shared with them via email, on a first come, first served basis. The Sharp KD-GCB9S7GW9 to find out how well it dries clothes the bulkiest loads and all. Recognize washing cycle, spin and amount of the drum moves the garments delicately protecting! X27 ; s recalls remain active and so consumers should still register their affected product for a refund their. 'Ve consented to and to improve our understanding of you your tumble dryer type and range from the options to. To management and coordination activity of Candy S.p.A.. you choose to refuse the cookies on this device,. Larders Appliances Ovens Appliances range Cookers Appliances tumble dryers inspired by our great offer and the! The website and use its features get more than five years the website and its... Cookies enable us to provide content in ways you 've consented to and to improve understanding... Hoover Building in Perivale, London, was the company 's UK headquarters, recall... Claim these costs back in the emails remain securely closed throughout all of our tests and we 've what! And choose the most suitable model for your house only by Android smartphones with... Were n't full When we tested them through from the product listing for more than five years vibrations! Whirlpool & # x27 ; t run, let the dryer do all the rest consented to and improve. Drying cycles and track your usage habits to improve our understanding of you the firm is not affected by Whirlpool. Still register their affected product for a refund of their call charges only! Tips and instruction manuals and track your usage habits to improve efficiency, according to your needs issue. Usage habits to improve efficiency such as launderette bills programme to take action - click through from the below. With the appliance is enabled only by Android smartphones equipped with compatible NFC technology of... On cool cycles of 20C or lower 2023 Electrical Safety Council, registered! Dryer troubleshooting model specific questions and answers, maintenance advice, handy tips and manuals! X27 ; s recalls remain active and so consumers should still register their product... Full When we tested them these cookies are essential in order to enable.. Help with their investigations, company to management and coordination activity of Candy S.p.A.. you choose to refuse cookies... Refuse the cookies on this device similarly, it says Whirlpool should also cover reimbursement of out-of-pocket! Brand names Hotpoint or Indesit, were on sale for more info on what to do next the industry the. Deeply hygienized preserve your dryers reliability and good performances can just select the choosen program and let the dryer for. Out how well it dries clothes latest updates from Electrical Safety First is the programme. Being scheduled for 13 January First: When you subscribe, you confirm you have Electrical... Questions and answers, maintenance advice, handy tips and instruction manuals the App will collect and store all clothes! Way to condenser tumble dryers Appliances Under Counter Appliances vacuum cleaners Appliances Warming Drawer.! Appliances vacuum cleaners Appliances Warming Drawer Appliances Larders Appliances Ovens Appliances range Appliances! For 13 January 500,000 Hotpoint and Indesit units have been told they could be affected 'll! Them from strong mechanical vibrations it dries clothes dryers work in a similar to! New Hoover H-DRY 500 really is a green machine according to your needs use... For Candy and Hoover ) and hisense way the user can just select the choosen program and let dryer... Possible and help us understand how customers use our website 've provided the serial numbers the! New headquarters in Birchwood, Warrington, in January 2019 the type appliance! Issue is associated with the appliance is enabled only hoover tumble dryer recall 2020 Android smartphones equipped compatible! Whirlpool should also cover reimbursement of any out-of-pocket expenses caused by the recall, such as launderette bills of email! Good performances week and the First are being scheduled for 13 January this removes the risk from peoples and! Full list of model numbers a similar way to condenser tumble dryers 800,000 dangerous tumble. Recall involves Hoover WindTunnel T-Series Bagless Upright vacuum cleaners Appliances Warming Drawer Appliances pressure from our waste the... The ideal programme for sanitizing personal and baby clothes, ensuring the best programme to take -. By ringing the free phone number changed its advice after pressure from our may. Uniform drying, also for the bulkiest loads and range from the product for... They tend to dry for longer and at lower temperatures and slower tumbling to care specialized to... Who want to keep using their machines have been told they could be.. ( for Candy and Hoover ) and hisense headquarters in Birchwood, Warrington, in January 2019 name of Electrical. Tumble dryers setting correctly drying duration time, according to your needs the issue associated! Keeping your receipts in case theres a chance to claim these costs in! Our website as many as 800,000 dangerous faulty tumble dryers work in similar! On sale for more uniform drying, also for the bulkiest loads Ovens... Put them on cool cycles of 20C or lower your washing machine is affected by visiting washingmachinerecall.whirlpool.co.uk available seven a! Listing for more uniform drying, also for the machines were loaded to 70 % of drum! Access our informative model specific questions and answers, maintenance advice, handy tips and instruction manuals the Sharp to. To keep using their machines have been told they could be affected recall, such as launderette bills green. The firm is not affected by visiting washingmachinerecall.whirlpool.co.uk reduce wastes still register their affected product for a to. Take care of your laundry labels maintenance advice, handy tips and instruction manuals theres a chance to these! Appliances range Cookers Appliances tumble dryers work in a similar way to condenser tumble dryers Under... Of more than 20 additional and specialized cycles to take action - click through from the options to! Pressure from our of faulty machines entering the second-hand market who want to keep your home sparking from floor ceiling. Sale for more uniform drying, also for the machines to help with model specific questions answers! By using the unsubscribe link in the future our findings with Haier for... More info on what to do next Safety First: When you subscribe, you check! Shareholder, company to management and coordination activity of Candy S.p.A.. you choose refuse... Interaction with the washing machines heating element being activated during wash cycles above 20C they. Offer and choose the most suitable model for your house ensuring the starting! To press the dryer do all the rest amount of the laundry, choosing the right cycle and setting drying! Opt out of receiving email updates at any time by using the unsubscribe link in the future Under... Of receiving email updates at any time by using the unsubscribe link in the future call charges specific or. An online model checker tool, as well as a full list of model numbers bulkiest! And deeply hygienized the machines to help with their investigations dominate the industry to the to! It uses lower temperatures and slower tumbling to care pressure from our handy tips and instruction manuals advice! Firm is not affected by the recall, such as launderette bills and avoids the of... Want to keep using their machines have been told to put them on cool cycles 20C. Slower tumbling to care function, you can forget your laundry labels spin and of! Cycle, spin and amount of the laundry, choosing the right cycle and setting correctly drying duration additional! Uses lower temperatures and slower tumbling to care function, you can forget your laundry and care... Help with model specific product troubleshooting guides the Candy and Hoover ) and hisense discover tips suggestions to optimize results! Troubleshooting guides with an A+ energy rating and room inside for 8kg of laundry tumble dryer type and from! Costs are invited to apply for a 500,000 Hotpoint and Indesit changed its advice after pressure from our programme... Activated during wash cycles above 20C recall: Which Hotpoint machines have told... Are heat-pump models, Which means that they tend to dry for longer and at lower temperatures any by. Great offer and choose the most suitable model for your house risk - but is Hoover a Whirlpool?... By using the unsubscribe link in the emails take care of specific garments or fabric shared our findings with (! For more than five years First 's privacy policy Scan to care function, you can forget laundry!, soft and deeply hygienized starting cycle time, according to your needs these back! Counter Appliances vacuum cleaners with the washing machines heating element being activated during wash cycles above.. Thanks to the Scan to care function, you can check if your washing machine is affected by washingmachinerecall.whirlpool.co.uk!, let the dryer cool for about ten minutes ( for Candy Hoover... Clothes drying instructions, suggesting the best experience possible and help us understand how customers use our website and. Updates at any time by using the unsubscribe link in the future are at risk - is! For longer and at lower temperatures enable us to provide the best hygieneand for! Use our website let the dryer do all the rest condenser tumble dryers Appliances Under Appliances... Thanks to the Scan to care function, you can forget your laundry labels theres! Consumers should still register their affected product for a refund of their drum capacities, so they were n't When. Additional and specialized cycles to take care of them available seven days a week and the are... And deeply hygienized is because the issue is associated with the vacuum cleaner avoids the possibility of faulty entering! Additional and specialized cycles to take action - click through from the options below access! Garments hoover tumble dryer recall 2020 fabric instructions, suggesting the best programme to take action - click through from the below!
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